Emergency and storm-damage tree removal, answered 24/7
Tree on the house, tree across the driveway, limb hanging over the kids' window. Windstorm season on the US-2 corridor runs October through February and the phone gets answered around the clock. If a power line is involved, stay back and call the PUD first: 425-783-5579. For everything else, call (360) 793-5661 and a crew starts moving.
Right now, before you call anyone
A tree that has come down on a structure is not done moving. Take five minutes and do these, in order.
- Get everyone out from under it. Not just the room it hit. A trunk across a ridge line loads the framing on both sides, and ceilings fail after the crash, not during it. Keep people and pets out of the whole damaged section until someone who does this work has seen it.
- Look for lines before you look at the tree. If any line is down, or the tree is touching or resting near a line, stay back and call the Snohomish County PUD first at 425-783-5579. Treat every downed wire as live, because the ones that kill people look exactly like the ones that are dead.
- Do not tarp your own roof under a loaded tree. Climbing onto a roof that is carrying a tree is how a bad night becomes a hospital night. The trunk can shift with a person's weight on the deck. Tarping happens after the weight comes off, and the crew coordinates it.
- Photograph everything. Wide shots of the tree on the structure, close-ups of the impact point, the interior ceiling if it is safe to reach, the base of the tree where it failed. Your insurance claim is built on pictures taken before anything moved.
- Then call. Any hour. Say what hit what, whether lines are involved, and text the photos if you can. That is enough for a crew to roll with the right rigging on the truck.
The power-line rule, stated plainly
Anything within 10 feet of a primary conductor, the high lines that run pole to pole, is legally qualified-electrical-worker territory. Not a homeowner with a pole saw, not a general tree crew, no exceptions. The Snohomish County PUD dispatches an arborist for trees in their lines: call 425-783-5579 or email trees@snopud.com, and their crews handle it.
The service drop is the other half of the rule. That single line from the pole to your house is your responsibility, not the PUD's, and that is where a tree contractor comes in. The usual sequence after a storm: the PUD drops or de-energizes the service line, the tree crew clears the tree and makes the house safe, and the line gets reconnected. If a limb has your service drop pinned right now, the PUD call still comes first, then the tree call.
Getting the insurance claim through clean
The pattern is consistent across carriers. When a tree falls on a covered structure, house, garage, fence, from a covered peril like wind, the policy typically pays for removal from the structure and the repair. The catch most people meet at the worst time: the removal payout is often capped around $500 to $1,000 per tree, and a big fir removal can run well past that, which makes the documentation and the invoice format matter. A tree that lands in the yard and hits nothing is usually not covered at all, and taking down a standing tree before it fails is preventative maintenance, also not covered.
This is why the crews we connect you with treat the paperwork as part of the job. The damage gets documented and photographed before and during the work, and the invoice is itemized so the adjuster can see what was removal-from-structure, what was debris handling, and what was anything else. A clean file gets approved; one number on a napkin gets questions. For what the non-emergency version of the work runs, the cost guide lays out the honest ranges.
Why whole trees come down out here
Windstorm season on the US-2 corridor runs October through February, and the Skykomish valley funnels every front that pushes through the Cascades. The first storms strip limbs out of the cottonwoods and find the hemlocks with rot in them. The later storms are the dangerous ones, because by December the ground has been soaking for two months, and saturated soil is what lets a whole root plate let go. That is why a green, healthy-looking 120-foot Doug fir can come over roots and all in a January blow: nothing was wrong with the tree, the ground simply stopped holding it.
The practical takeaway: storm damage here is not a freak event, it is a season, and the trees most likely to star in it can usually be spotted in September. A fresh lean, heaved soil at the base, conks on the bark, a dead top: that tree costs less on a dry Tuesday than off your roof in the dark. The hazard tree page covers what to look for, and an assessment settles the borderline cases.
What the emergency response actually looks like
The first visit is make-safe, not full removal, and that is the right order. The crew gets the weight off the structure or stabilizes it so nothing moves again, coordinates tarping and board-up so the weather stays out of your house, and clears whatever is blocking people from getting in and out. All of that can happen at night. The full removal, taking the trunk off in rigged sections, bucking, chipping, and hauling, waits for daylight, because rope work over a damaged roof needs light.
During an active storm, calls get triaged the way you would hope: trees on occupied houses first, blocked driveways second, yard trees that hit nothing after the wind dies. Once the emergency is stabilized, the rest of the job runs like any planned removal: a written number, a scheduled crew, and a clean site when they leave. We connect you with licensed, bonded and insured local crews across Monroe and the Sky Valley, and the line answers all season.
Storm-damage questions
A tree just fell on my house. What do I do first?
Get everyone out from under the damaged section of the house, not just out of the room the tree hit. Check for power lines: if any line is down or the tree is touching one, stay well back and call the Snohomish County PUD first at 425-783-5579, and 911 if a wire is down and arcing. Do not climb onto the roof to tarp it while the tree is still on it. Photograph the damage from several angles before anything moves, because the claim depends on those pictures. Then call a tree crew. Storm calls are answered 24/7, and a tree on a house goes to the front of the line.
A tree is on the power line. Who handles that?
Distance decides it. Any tree within 10 feet of a primary conductor, the high lines running pole to pole, may only be worked by a qualified electrical worker. That is the law, and no homeowner or general tree crew should go near it. The Snohomish County PUD dispatches their own arborist crews for trees in their lines: call 425-783-5579 or email trees@snopud.com. The service drop is different. That single line from the pole to your house is the homeowner's responsibility, and once the PUD drops or de-energizes it, that is exactly the work a tree contractor plans around.
Will insurance pay to get the tree off my house?
Usually yes, when a tree falls on a covered structure, your house, garage, or fence, from a covered peril like wind. The policy typically pays for removal from the structure and the repair, but removal is often capped around $500 to $1,000 per tree, so the paperwork matters. A tree that falls in the yard and hits nothing generally is not covered, and removing a standing tree before it fails is preventative maintenance, not covered either. Photograph everything before cleanup, keep every receipt, and get an itemized invoice so the adjuster can approve it cleanly.
How fast can a crew get out during a storm?
Storm damage is answered 24/7, and during an active windstorm crews triage: trees on occupied houses first, blocked driveways and access roads second, yard trees that hit nothing after that. A tree on a structure typically gets a make-safe response the same day or overnight, with full removal finished in daylight. If you call with photos, a clear address, and a note about any lines involved, you get slotted faster because the crew shows up with the right gear the first time.
The tree fell in the yard and missed everything. Is that an emergency?
Usually not, and it is worth knowing before you pay emergency rates. A tree flat on open ground is a cleanup job that can wait for a normal weekday quote, and insurance generally pays nothing when no structure was hit. Two exceptions deserve a same-week look: a root plate standing on edge can be unstable, and if the fallen tree was one of a group, the neighbors that lost their windbreak are now more exposed to the next front. Either way the estimate is free.
Do you remove the whole tree the same night?
Usually no, and that is deliberate. Night work on a loaded tree is when people get hurt, so the overnight job is make-safe: get the weight off the structure or stabilized, coordinate tarping and board-up, and make sure nothing else is about to move. The full removal, rigging the trunk off in sections, bucking, chipping, and haul-off, happens in daylight when the crew can see every rope angle. It costs no more in that order, and it is far safer.
Tree down right now? Call
Describe the tree and where it stands. You get a straight answer and a real number.
Call (360) 793-5661